resignation and postmortem.
© 1999 Jamie Zawinski <firstname.lastname@example.org>
April 1st, 1999 will be my last day as an employee of the Netscape Communications division of America Online, and my last day working for mozilla.org.
Netscape has been a great disappointment to me for quite some time.
When we started this company, we were out to change the world. And we
did that. Without us, the change probably would have happened anyway,
maybe six months or a year later, and who-
But we did that in 1994 and 1995. What we did from 1996 through 1999 was coast along, riding the wave caused by what we did before.
Why? Because the company stopped innovating. The company got big, and big companies just aren't creative. There exist counterexamples to this, but in general, great things are accomplished by small groups of people who are driven, who have unity of purpose. The more people involved, the slower and stupider their union is.
And there's another factor involved, which is that you can divide our industry into two kinds of people: those who want to go work for a company to make it successful, and those who want to go work for a successful company. Netscape's early success and rapid growth caused us to stop getting the former and start getting the latter.
In January 1998, Netscape hit one of of its blackest
More concretely, this was when we realized that we had finally lost the so called ``browser war.'' Microsoft had succeeded in destroying that market. It was no longer possible for anyone to sell web browsers for money. Our first product, our flagship product, was heading quickly toward irrelevance.
And then the unexpected happened: the executive staff decided to release the source code. I won't re-hash the history of the creation of the mozilla.org project, but suffice it to say that, coming as it did only two weeks after the layoffs, it was a beacon of hope to me. Here was Netscape doing something daring again: here was the company making the kind of change in strategy that I never thought they'd be able to make again. An act of desperation? Perhaps, but still a very interesting and unexpected one. It was so crazy, it just might work. I took my cue and ran with it, registering the domain that night, designing the structure of the organization, writing the first version of the web site, and, along with my co-conspirators, explaining to room after room of Netscape employees and managers how free software worked, and what we had to do to make it work.
At this point, I strongly believed that Netscape was no longer capable of shipping products. Netscape's engineering department had lost the single-minded focus we once had, on shipping something useful and doing it fast. That was no longer happening. Netscape was shipping garbage, and shipping it late.
And daring move or no, this was not going to change: Netscape no longer had the talent, either in engineering or management, to ship quality products. The magic was gone, as the magicians had either moved on to more compelling companies, or were having their voices lost in the din of the crowd, swamped by the mediocrity around them.
The Netscape I cared about was dead.
But I saw mozilla.org as a chance to jettison an escape
Beyond that, I saw it as a chance for the code to actually prosper. By making it not be a Netscape project, but rather, be a public project to which Netscape was merely a contributor, the fact that Netscape was no longer capable of building products wouldn't matter: the outsiders would show Netscape how it's done. By putting control of the web browser into the hands of anyone who cared to step up to the task, we would ensure that those people would keep it going, out of their own self-interest.
But that didn't happen. For whatever reason, the project was not
adopted by the outside. It remained a Netscape project. Now, this was
still a positive
But it wasn't enough.
The truth is that, by virtue of the fact that the contributors to
the Mozilla project included about a hundred full-time Netscape
developers, and about thirty part-time outsiders, the project still
belonged wholly to
And here we are, a year later. And we haven't even shipped a beta yet.
In my humble but correct opinion, we should have shipped Netscape Navigator 5.0 no later than six months after the source code was released. But we (the mozilla.org group) couldn't figure out a way to make that happen. I accept my share of responsibility for this, and consider this a personal failure. However, I don't know what I could have done differently.
I can come up with a litany of excuses and explanations for why we are so late (heaven knows I've been making these excuses to the media for half the lifetime of the project.) Some of them are:
We never got there. We never distributed the source code to a
working web browser, more importantly, to the web browser that
people were actually using. We didn't release the source code to
What we released was a large pile of interesting code, but it didn't much resemble something you could actually use.
This isn't even so much an excuse as a stupid, terrible mistake, considering we should have learned our lessons about doing parallel development like this in the past, with the abortive ``Javagator'' project.
The worst part about all this is, for the last year, I've spent much of my time striving to convince people that mozilla.org is not netscape.com. I've told people again and again that the mozilla.org organization does not serve only the desires of the Netscape client engineering group, but rather, serves the desires of all contributors to the Mozilla project, no matter who they are. And that's certainly true. But the fact is, there has been very little contribution from people who don't work for Netscape, making the distinction somewhat academic.
Now, to be fair, in this first year, we did do some very good things:
But despite all this, in the last year, we did not accomplish the
goals that I wanted to accomplish. We did not take the Mozilla project
and turn it into a network-
Perhaps my goals were unreasonable; perhaps it should have been obvious to me when we set out on this project that it would take much longer than a year to reach these goals, if we ever did. But, it wasn't obvious to me then, or now. These are the goals I was aiming for, and they have not yet been met.
And so I'm giving up.
The Mozilla project has become too depressing, and too painful, for me to continue working on. I wanted Mozilla to become something that it has not, and I am tired of fighting and waiting to make it so. I have felt very ineffectual, and that's just not a good feeling.
For those of you who choose to continue, I wish you all the best of luck.
I must say, though, that it feels good to be resigning from AOL instead of resigning from Netscape. It doesn't really feel like quitting at all. I was the 20th person hired at Mosaic Communications Corporation (All Praise the Company), and of those twenty, only five remain. The company I helped build has been gone for quite some time. We, Netscape, did some extraordinary things. But we could have done so much more. I feel like we had a shot at greatness, and missed.
My biggest fear, and part of the reason I stuck it out as long as I have, is that people will look at the failures of mozilla.org as emblematic of open source in general. Let me assure you that whatever problems the Mozilla project is having are not because open source doesn't work. Open source does work, but it is most definitely not a panacea. If there's a cautionary tale here, it is that you can't take a dying project, sprinkle it with the magic pixie dust of ``open source,'' and have everything magically work out. Software is hard. The issues aren't that simple.
Jamie Zawinski, 31-Mar-1999